How to Order
Click on one of our product categories or use our Search function. When you see an item you like, click on it to get product details. Click on the Add button to add it to your Shopping Bag. Continue shopping until you're ready to check out. Your running total will appear in the left-hand navigation bar.
If an item is back ordered, the estimated ship date will appear; you may still add it to your Shopping Bag. It will ship upon arrival. You will not be charged until your item ships.
Finished shopping? Click Checkout. If it's your first time shopping on our website, please Create an Account (it's simple!), or simply Log In if you've ordered before.
Review your order and click Update if necessary. Then click on Checkout. You'll need a secure browser and your credit card to order online.
How do I use advanced search?
Our search box appears on every page. If you have an idea of what you want, just type in a keyword, and click "Go." When you see something you like, just click on the image or item name to go to the product detail page. At that point, you can add the product to your Shopping Bag.
How do I remove items from my shopping bag?
If your shopping bag is not yet "checked out," just click on "Remove" link next to the item. Once you've checked out, we may not be able to cancel an order if it's already in the shipping process. Please call us at 215.922.6041 from 8:00 a.m. to 5:00 p.m. Eastern Time to speak with someone in our Customer Service Department to inquire about canceling or changing an order that's already been placed.
How do I make changes to my order?
If your shopping bag is not yet "checked out," just change the quantity of the item in your shopping bag, and be sure to click "Update." Once you've checked out, we may not be able to change an order if it's already in the shipping process. Please call us at 215.922.6041 from 8:00 a.m. to 5:00 p.m. Eastern Time to speak with someone in our Customer Service Department to inquire about canceling or changing an order that's already been placed.
How do I cancel my order completely?
If you are in the process of checking out, and decide you'd rather cancel the order, abandon the checkout process by clicking on the Bruges Home logo. This will return you back to the homepage. At that point, you can either return to your shopping cart and remove the items that you no longer wish to purchase or you can leave them in your shopping cart. Your items will remain in your shopping bag until your session ends. If you'd like to save your items, please move them over to your wishlist. Once an order has been placed, we may not be able to cancel it. Please call us at 215.922.6041 from 8:00 a.m. to 5:00 p.m. Eastern Time to speak with someone in our Customer Service Department to inquire about canceling an order that's already been placed.
How do I ship to an address other than my billing address?
Shipping to another address that is different from your billing address is easy. As you go through our checkout process, simply enter in the shipping address when you arrive on the shipping information page. If you're a registered user, the address will be automatically added to your address book (so that you can access it for future purchases).